The Danger of Crypto Nobody Is Talking About: Why Trust Matters More Than Ever

The crypto industry was born out of a promise: decentralization, financial freedom, and transparency. Yet, the current state of crypto exchanges tells a different story. Trustpilot, one of the most trusted independent review platforms, is flooded with complaints about major crypto exchanges. Ratings for nearly every major exchange hover below 3 stars, with some dipping even lower.

What’s going on, and why has the promise of crypto turned into a nightmare for so many?

The Real Problem

Thousands of customers have shared eerily similar stories on platforms like Trustpilot:

• Withdrawals blocked without clear justification.
• Sudden demands for “proof of funds” with no explanation.
• Rejection of previously accepted KYC (Know Your Customer) documents.
• Funds held for months under vague “investigations.”
• Customer support ignoring inquiries altogether.

The result is always the same: users can’t access their money.

A Systemic Issue

This isn’t a string of isolated incidents — it’s a systemic issue deeply ingrained in how centralized exchanges operate. These platforms exploit loopholes and legal gray areas to unlawfully seize customer funds.

And here’s the catch: for every victim who speaks up, there are likely dozens who remain silent, either out of frustration or fear of futility.

The Root Cause

In traditional finance, brokers don’t hold customer funds — banks do. This separation of roles provides safeguards and ensures regulatory compliance.

Crypto, however, merges these roles. Exchanges act as both brokers and banks, creating a single point of failure. When these platforms falter, customers are left stranded, unable to access their hard-earned money.

The Irony of Crypto

Crypto was created to solve this exact problem. Bitcoin’s whitepaper envisioned a financial system free from the trust-based flaws of centralized institutions. Yet, centralized crypto exchanges have replicated the very issues blockchain was designed to eliminate.

The crypto industry has become a paradox: a space meant to empower individuals is now plagued by the same trust-based failures it sought to replace.

The DXS Solution: A Non-Custodial Future

This is where DXS steps in. Unlike traditional exchanges, DXS operates on a non-IOU model. Here’s what makes DXS different:

• Your funds remain in your non-custodial wallet.
• Trading profits are automatically sent to your wallet at the end of every session.
• DXS doesn’t hold your balance — ever.

With DXS, you retain complete control over your funds.

Built from the Ground Up

DXS was designed from scratch with a proprietary backend and frontend deeply integrated into blockchain technology. This ensures distributed security and no centralized custody. Your avaialable trading balance and financial records are entirely under your control, secured behind non-custodial onchain wallet.

By prioritizing security and transparency, DXS eliminates the risks associated with centralized exchanges.

Addressing Complaints

Every business faces complaints, and DXS is no exception. However, all complaints about DXS (visible on our Trustpilot page) involve profits earned in violation of our terms, such as abusing volume limits and creating dozens and sometime 100s of fake accounts under a single user.

Importantly:

• Principal funds are never seized.
• All complainants are in net profits.

Our liquidity is autonomous yet limited, which is why rules exist to ensure fairness.

Protecting Users Technically and Legally

DXS goes a step further by including a fairness clause in its T&Cs. Legally, DXS cannot seize funds unless they are profits taken in violation of these terms.

Most importantly, DXS doesn’t even have the ability to hold your funds. Balances are stored in self-custodial wallets, and profits are automatically sent to non-custodial wallets at the end of each trading session.

The Only Non-Custodial Access to Global Financial Markets

Today, DXS stands alone as the only platform offering non-custodial access to global financial markets. This includes not just crypto, but also stocks, commodities, forex, and more.

By staying true to crypto’s original promise, DXS delivers unparalleled security and control.

Conclusion: Fixing Crypto’s Trust Problem

Crypto is broken where it matters most: trust. Centralized exchanges have become bottlenecks of innovation, replicating the same flaws they were supposed to replace.

But platforms like DXS prove there’s a better way. By empowering users with true control over their funds, DXS is redefining what it means to trade in a decentralized world.

Ready to trade with the lowest imaginable custody risks? Explore the future of trading with DXS.

What are your thoughts on trust and decentralization in crypto? Let’s discuss in the comments!